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Our Warranty Commitment

At Magic Reno, we are dedicated to providing the highest quality workmanship and materials. We are confident in the professionalism of our team and therefore offer the following warranty commitments to ensure you feel secure and confident when choosing us for your bathroom renovation:

  1.  Extended 5-Year Warranty on Core Workmanship
  2.  2-Year Warranty on Other Workmanship
  3.  Manufacturer’s Warranty on Materials and Equipment
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1. Extended 5-Year Warranty on Core Workmanship:

We are so confident in the quality of the key stages of our renovation work that we provide an extended warranty of 5 years on the following:

  • Waterproofing: We guarantee that the waterproofing work will be performed to the highest standards, preventing leaks and damage to your property for 5 years from the date of project completion.
  • Tiling Work: We guarantee that the tiles will be installed professionally, evenly, and securely, and will not detach or crack under normal use for 5 years from the date of project completion.

2. 2-Year Warranty on Other Workmanship:

We provide a 2-year warranty on the quality of workmanship for the following:

  • Plumbing Work: We guarantee the correct installation and functioning of plumbing fixtures for 2 years.
  • Electrical Work: We guarantee the safe and correct execution of electrical work for 2 years.
  • Heating, Ventilation, and Air Conditioning (HVAC) Work: We guarantee the correct installation and functioning of HVAC equipment for 2 years.
  • Painting Work: We guarantee the quality execution of painting work for 2 years.
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3. Manufacturer’s Warranty on Materials and Equipment:

All plumbing fixtures, lighting fixtures, and other materials used in your project are covered by the manufacturer’s warranty. The warranty period and conditions depend on the manufacturer of each specific item.

Important Notes:

  • In the event of a warranty claim due to a manufacturer’s defect (e.g., a material or equipment defect), our workmanship warranty related to the installation of that material or equipment will not apply. In this case, the manufacturer’s warranty conditions will apply. We, on our part, commit to assisting you in contacting the manufacturer to resolve the warranty claim.
  • The warranty covers only the work performed by Magic Reno and the materials provided by us (if stipulated in the contract).
  • The warranty does not cover damage resulting from improper use, mechanical damage, natural disasters, or normal wear and tear.

We strive to ensure you are completely satisfied with the outcome of our collaboration. If you have any questions regarding our warranty commitments, please do not hesitate to contact us.